In the fast paced digital world we navigate daily, Brother Printers have become indispensable tools for both personal and professional use. Yet, the recurring dilemma of a Brother printer appearing offline can significantly disrupt our productivity and workflow. This comprehensive guide is tailored to tackle the vexing issue of your reliable Brother printer showing offline, ensuring that you can swiftly transition your Brother printer offline to online status and keep your projects moving without unnecessary delays.Brother Printer Offline

Understanding the reasons why your Brother printer says it is offline and mastering the appropriate steps to fix it are crucial for minimizing downtime and alleviating frustration. Whether your Brother printer is not responding, failing to connect to your computer or network, or simply not printing despite being on, this guide is here to offer you detailed solutions and preventative measures. We will navigate through the common culprits and provide you with a Brother printer offline fix, including specialized advice as well as insights for those facing a Brother printer offline but connected to wifi issue.

Moreover, for those experiencing more specific concerns, such as the Brother HL 2270DW offline/MFC L2710DW offline situations, we’ll delve into targeted troubleshooting steps. Whether your Brother printer keeps going offline our aim is to equip you with the knowledge and strategies to not only solve these issues swiftly but also to prevent your Brother printer from going offline in the future.

By following our guide, you’ll learn how to effectively manage and resolve the Brother printer offline status, ensuring that your Brother printer remains a dependable component of your daily tasks. Our goal is to empower you to quickly bring your Brother printer back online, maintaining seamless productivity with your Brother printer always ready when you need it.

Understanding Why Your Brother Printer Is Offline

When faced with the issue of a Brother printer not online, it’s essential to start by understanding the root causes of this problem. Various factors can lead your Brother printer says it is offline, each requiring a specific approach to resolve.Understanding Why Your Brother Printer Is Offline

  • Issue and solutions for Brother printer not coming online

    • Brother Printer Connectivity Issues:

Connectivity Issues are a predominant reason for your Brother printer showing offline. Whether the connection is wired, such as USB or Ethernet, or wireless, like Wi-Fi, disruptions can lead to your Brother printer appearing offline. Inspecting for any loose or damaged cables, or checking Wi-Fi settings, are critical first steps towards a Brother printer offline fix.

    • Brother Printer Driver Problems:

Driver Problems can also cause your Brother printer to say offline. Outdated or corrupted printer drivers hinder communication between your Brother printer and your computer, making your Brother printer not online. Updating drivers from the Brother Support website is vital, especially for those with Brother printer offline Windows 10 or Brother printer offline Mac issues.

    • Brother Printer Incorrect Settings:

Incorrect Settings might be why my Brother printer is offline. An incorrect port selection or the printer being set to work offline can be the culprit. Ensuring the right printer is set as the default and is not configured to work offline is essential for those facing Brother printer offline but connected to wifi problems.

    • Brother Printer Status and Queue Issues:

Printer Status and Queue Issues can lead to your Brother printer keeps going offline. A jammed print queue or errors in the printer’s status could be why your Brother printer goes offline. Clearing the print queue and restarting both your printer and computer can address Brother printer offline status.

Understanding these common causes and how they can affect your printer’s ability to connect and communicate effectively is the first step in troubleshooting the issue. In the following sections, we will go deeper into specific solutions for each of these problems, providing detailed instructions on how to bring Brother printer from offline to online. By addressing these issues head-on, you can minimize disruptions and ensure that your Brother printer serves as a reliable tool for the printing needs.

  • General Troubleshooting Steps Of Brother Printer

If your Brother printer is offline, don’t worry. There are several general troubleshooting steps you can follow to address and fix this issue. These steps are designed to be applicable across most Brother printer models, providing a comprehensive Brother printer offline fix. Let’s go through a detailed, step-by-step guide to transform your Brother printer from showing offline to online and ready for action.

    • Verify the Brother Printer’s Connection:

Confirm all cables connecting to your printer to the computer or network are securely connected. For a wireless connection, check that your Brother printer is connected to wifi but offline, and re-establish the connection if necessary. For wireless Brother printers offline, print a network configuration report to verify connection to the correct network.

    • Set as Default Brother Printer:

Setting your Brother printer as the default on your computer can prevent it from showing offline. Adjust this setting in the ‘Printers & scanners’ section.

    • Clear Print Queue:

A jammed print queue can cause your Brother printer to say it is offline. Clear the queue by cancelling all documents in the ‘See what’s printing’ menu.

    • Disable Use Brother Printer Offline Mode:

Ensure the ‘Use Printer Offline’ mode is not enabled by checking the settings under ‘See what’s printing’ for your Brother printer, which can cause it to appear offline.

    • Update or Reinstall Brother Printer Drivers:

Update Printer Drivers: Visit the Brother Support website, find your printer model, and download the latest drivers. An outdated or corrupted driver could be the reason your Brother printer says offline. If updating doesn’t work, try reinstalling the printer drivers. First, remove your printer from the ‘Printers & scanners’ settings, then download plus install the latest drivers from the Brother website.

    • Restart Brother Printer and Computer:

Often, restarting both your printer and computer can fix connectivity issues and errors causing the Brother printer offline status. Check Printer Status in Control Panel: In the Control Panel, ensure your Brother printer does not show any errors under ‘Devices and Printers’. Troubleshoot any specific error messages if present.

    • Contact Brother Printer Support:

If your Brother printer remains offline after following these steps, seeking help from Brother Support may be necessary.

By adhering to these steps, you can address most causes behind a Brother printer offline problem, ensuring your printer is prepared to meet your printing needs without disruptions. Methodically following this guide to fix Brother printer offline issues is key to keeping your Brother printer a reliable part of your daily activities.

Operating System-Specific Solutions for Brother Printer Offline Issue:

Navigating through the maze of Brother printer offline issues requires not just a broad approach but also solutions tailored to the operating system you are using. This section delves into resolving Brother printer connectivity problems specifically for Windows and Mac users, providing targeted advice to bring your printer back online.Operating System-Specific Solutions for Brother printer going Offline

  • Brother Printer Windows Solutions

Windows users might find their Brother printer offline on Windows 10 or Windows 11, especially following system updates or changes in network settings. Here’s how to tackle these issues:

    • For Windows 10:

Check Printer Settings: Go to ‘Devices and Printers’ in your Control Panel. Right-click your Brother printer icon and select ‘See what’s printing’. If there’s a check mark next to ‘Use Printer Offline’, click it to remove the check and bring your printer online.

    • Update Brother Printer Drivers:

Ensure your printer’s drivers are up-to-date. Visit the Brother website, find your printer model, and download latest drivers for Windows 10.

    • Run the Brother Printer Troubleshooter:

Windows 10 offers a built-in troubleshooter for printers. Access it through Settings > Update & Security > Troubleshoot. This can often automatically detect and fix issues causing your Brother printer to be offline.

    • Restart Print Spooler Service:

Search for ‘Services’ in Windows, find ‘Print Spooler’, right-click it, and select ‘Restart’. This can clear printing errors that may have caused the offline status.

    • For Windows 11:

While similar to Windows 10, ensure your system is fully updated as Windows 11 might have new fixes that address printer connectivity issues directly.

  • Brother Printer Mac Solutions

Mac users might encounter their Brother printer offline due to different reasons, from network configurations to system preferences settings. Here’s how to resolve these on macOS:

    • Reset the Printing System:

Right-click on your printer in the ‘Printers & Scanners’ preferences pane and select ‘Reset printing system’. This will remove your printer and require you to add it again, but it can often resolve communication issues.

    • Check Network Settings:

Ensure your printer and Mac are on the same network. Sometimes, network changes can cause the printer to appear offline.

    • Update Brother Printer Software:

macOS includes updates for printer software through the Software Update mechanism. Make sure your Mac is up-to-date, as this can include fixes for printer issues.

    • Delete and Re-add Brother Printer:

Sometimes, removing your Brother printer from the ‘Printers & Scanners’ settings and adding it again can resolve the offline status. This forces macOS to establish a new connection to the printer.

By following these operating system-specific solutions, users can effectively address the Brother printer offline issue, ensuring their printers remain productive and efficient tools in their daily tasks. Whether you’re on Windows or Mac, these steps provide a roadmap to resolving connectivity issues and minimizing disruptions to your workflow.

Dealing with Connectivity Issues of Brother Printer:

Wi-Fi connectivity is a cornerstone of modern printing convenience, enabling users to print from anywhere within their network. However, it’s not uncommon to encounter a situation where your Brother printer is offline but connected to Wi-Fi, presenting a perplexing challenge. This section focuses on addressing specific Wi-Fi connectivity problems and guiding you through solutions to restore your printer’s online status.Connectivity issue with Brother Printer not online

  • Brother Printer Identifying Connectivity Issues

The first step in troubleshooting is to confirm that the printer is indeed connected to Wi-Fi but still appears offline. This can manifest as your Brother printer connected to Wi-Fi but offline in the printer’s control panel or on your computing device. Signals of such issues include the printer’s Wi-Fi indicator is lit or displays a stable connection status and Devices are connected to the same network but cannot ‘see’ the printer.

  • Common Solutions Of Brother Printer for Wi-Fi Connectivity Problems

Restart Your Printer and Router: This simple step can resolve many connectivity issues. Turn off your printer and router, wait for a minute, and then turn them back on. This process refreshes the network connection.

    • Check the IP Address:

Ensure your printer is obtaining a proper IP address from the router. Print a network configuration report from your printer’s menu and check the IP address. If it looks abnormal (e.g., 169.254.x.x), your printer may be having trouble obtaining a valid IP.

    • Update Brother Printer Firmware:

Manufacturers frequently release firmware updates that improve connectivity and performance. Visit the Brother website to check for firmware updates for your model.

    • Wi-Fi Channel Interference:

Sometimes, your Wi-Fi’s channel may be congested, causing connectivity issues. Go into the settings of your router and adjust the Wi-Fi channel to see if that helps with the connection.

    • Set a Static IP for Your Brother Printer:

Assigning a static IP address to the printer can prevent IP conflicts and ensure a stable connection. This can be done through your router’s settings, assigning an IP address that matches your network’s schema but is outside the DHCP range.

  • Advanced Troubleshooting

    • Network Isolation Issues:

Some routers feature a setting that isolates devices on the network from each other. Ensure this setting is disabled to allow communication between your devices and the printer.

    • Firewall/Antivirus Interference:

Occasionally, firewall or antivirus settings on your computer might block communication with your printer. Check these settings to ensure they’re not preventing your printer from connecting.

    • Solutions for Brother printer showing offline despite Wi-Fi connection

Exploring solutions like restarting devices, checking IP addresses, and updating firmware can help resolve the paradox of a printer that’s connected to Wi-Fi but still appears offline.

By methodically addressing Wi-Fi connectivity issues, you can overcome the common hurdle of a Brother wireless printer offline. These steps not only aim to bring your printer back online but also ensure a more stable and reliable network connection for future use.

Advanced Troubleshooting For Brother Printer Offline Issue:

When basic troubleshooting fails to resolve the persistent issue of your Brother printer keeps going offline or seems to be always offline, it’s time to explore more advanced solutions. These steps delve into deeper settings and adjustments that can address the root causes of recurrent offline status problems. Let’s explore how to tackle these challenges and keep your Brother printer reliably online.Advance Troubleshooting for Brother Printer Off line

  • Updating Brother Printer Firmware

Firmware updates are essential for keeping your devices running smoothly and securely. An outdated firmware can lead to connectivity issues, including the Brother printer going offline frequently.

    • Resetting the Brother Printer Network:

A complete network reset can often resolve deeper connectivity issues by clearing any errors or glitches in the network settings.

    • Static IP Configuration:

Assigning a static IP address to your printer can prevent network conflicts and ensure a stable connection, addressing the issue of a Brother printer always offline.

    • Brother Printer Driver Reinstallation:

Corrupted or outdated printer drivers can cause your printer to appear offline. Reinstalling the printer drivers can refresh the connection between your computer and printer.

    • Contacting Brother Support:

If you’ve exhausted all the above options and your Brother printer remains offline, it may be time to seek professional help.

    • Preventing Brother Printer from always going offline:

Implementing permanent solutions like assigning a static IP and ensuring your firmware is up-to-date can drastically reduce the chances of your printer going offline unexpectedly.

By employing these advanced troubleshooting steps, you can address the more complex reasons behind why your Brother printer keeps going offline, ensuring it remains an efficient and reliable tools in your daily tasks. These solutions not only help in resolving current issues but also in preventing future problems, keeping your Brother printer consistently online and ready for use.


Q1. Why does my Brother Printer say it’s offline?

  • A. Your Brother printer offline might say it’s offline due to connectivity issues, incorrect printer settings, outdated printer drivers, or conflicts with your computer’s software. Checking the connection, ensuring the printer is set as the default printer, and updating drivers can often resolve this issue.

Q2. How do I change my Brother Printer status from offline to online?

  • A. To change your Brother printer offline to online, go to your computer’s printer settings, right-click on your Brother printer, and select “Use Printer Online”. If this doesn’t work, check for connectivity issues or restart both your printer and computer.

Q3. What can I do if my Brother Printer is offline but connected to WiFi?

  • A. If your Brother printer offline but connected to wifi, try restarting your printer and router. Also, check if the IP address on your printer matches the one in your printer settings on your computer. Updating your printer’s firmware might also help.

Q4. Why is my Brother Printer offline on Windows 10?

  • A. For Brother printer offline Windows 10, run the printer troubleshooter available in the Update & Security section of the Settings. Also, ensure the printer is set as the default and check for any paused print jobs.

Q5. My Brother Printer is offline on my Mac. How can I fix it?

  • A. On a Mac, if your Brother printer offline Mac, go to System Preferences > Printers & Scanners. Check if the printer is listed and set as the default. If it’s offline, delete the printer and add it again. Updating your macOS and printer drivers may also resolve the issue.

Q6. How do I fix a Brother Printer that keeps going offline?

  • A. To fix a Brother printer keeps going offline, ensure your printer is set as the default printer, clear any stuck print jobs, check your network settings, and consider setting a static IP address for your printer to avoid IP conflicts.

Q7. What steps can I take if my Brother Printer shows as offline on Windows 11?

  • A. For Brother printer offline Windows 11, check your printer’s network connection, run the Windows printer troubleshooter, and ensure your printer drivers are up to date. Setting your printer as the default and checking the printer spooler service might also help.

Q8. Why does my Brother HL 2270DW/MFC L2710DW printer show as offline?

  • A. If your Brother HL 2270DW offline or MFC L2710DW offline, check the printer’s physical connection or wireless connectivity. Ensure that the printer is powered on and connected to the same network as your computer. Updating or reinstalling printer drivers can also resolve this issue.

Q9. How can I prevent my Brother Printer from going offline repeatedly?

  • A. To prevent your Brother printer offline fix, maintain a stable network connection, update your printer and computer software regularly, and consider using a static IP address for your printer. Also, regularly check for and remove any printer-related errors in your computer’s device manager.

Q10. What should I do if my Brother Printer is always showing as offline?

  • A. If your Brother printer always offline, try resetting the printer and your computer’s printing system. Check for any hardware issues if there with your printer, such as low ink or paper jams, and ensure that firewall or antivirus software is not blocking the printer’s connection.


In conclusion, the frustrating issue of your Brother printer displaying an offline status, whether it be labeled as Brother printer offline or not online, can severely disrupt your workflow and productivity. This comprehensive guide aimed to transition your Brother printer offline to online, ensuring that any instance where your Brother printer says offline is swiftly addressed. We covered the common scenarios from Brother printer appearing offline to more specific situations like Brother printer offline but connected to wifi, ensuring no stone was left unturned in our pursuit of a Brother printer offline fix.

For users grappling with operating system-specific issues, such as Brother printer offline Windows 10 or Windows 11 we have provided tailored solutions. The perplexing situation of a “Brother printer connected to wifi but offline” was also explored, offering insights to restore connectivity and functionality.

Through this guide, our aim was to equip you with the knowledge to not only address the immediate issue—whether it’s a case of “Brother HL 2270DW offline/brother MFC L2710DW offline—but also to implement preventative measures to avoid recurring problems like “Brother printer keeps going offline.”

Remember, the solution to a Brother printer offline status often lies in the steps detailed in this guide, from verifying connections to updating drivers. By following these instructions, you can ensure that your Brother printer remains an efficient and reliable tool, ready to serve your printing needs without the headache of constant offline status issues.

To know more about Brother Printer and resolve its related issues, visit Brother Printer Support page.

  1. I’ve noticed my Brother HL 2270DW printer keeps going offline, especially when I switch from wired to wireless connections. What steps can I take to stabilize its status and keep it consistently online?

    • If your Brother HL 2270DW keeps going offline after switching from a wired to a wireless connection, it suggests a potential issue with the printer’s network settings or the wireless connection stability. First, ensure your printer is properly connected to your Wi-Fi network. You might need to reprint the network configuration page from your printer’s menu to verify this. If the printer is indeed connected but still shows as offline, try resetting the wireless settings on the printer itself, then reconnect to your Wi-Fi network. It’s also crucial to check for any Brother printer firmware updates on the Brother Support website, as updates often include fixes for connectivity issues. For a more stable connection, assigning a static IP address to your printer can prevent IP conflicts that might cause it to sporadically go offline. If these steps don’t resolve the issue, it might be beneficial to explore the router’s settings for any features that could be isolating the printer from the rest of the network, such as guest networks or AP isolation settings.

  2. After a recent update on my Mac, my Brother MFC L2710DW printer says it is offline even though it’s connected to my Wi-Fi. How can I troubleshoot this to get it back online?

    • Following a macOS update, if your Brother MFC L2710DW says it is offline despite being connected to Wi-Fi, it’s possible the update affected the printer’s compatibility or network settings. Begin by resetting the printing system on your Mac (System Preferences > Printers & Scanners, right-click on the printer list, then choose ‘Reset printing system’). This will remove all printers, allowing you to add your Brother printer again and potentially clear any configuration issues. Additionally, check your Mac’s firewall settings to ensure they’re not blocking communication with your printer. Updating your printer’s drivers and software from the Brother Support website is also crucial, as this ensures compatibility with the latest macOS version. If the problem persists, reconnecting your printer to your Wi-Fi network can help, as this re-establishes the network connection settings. For deeper connectivity issues, consider giving your printer a static IP address to improve network stability.

  3. My Brother printer appears offline on Windows 11, but it was working fine before. What specific actions should I take to resolve this and prevent it from happening again?

    • When your Brother printer appears offline on Windows 11, particularly if it was working correctly before, a few specific steps can help resolve this issue. Start by running the built-in Windows troubleshooter for printers (Settings > System > Troubleshoot > Other troubleshooters > Printer). This can often identify and fix the problem automatically. Next, ensure that your Brother printer is set as the default printer in your system settings, as Windows sometimes changes the default printer automatically after updates or software installations. Updating your Brother printer’s drivers is also essential; visit the Brother Support website for the latest driver compatible with Windows 11. If these steps don’t solve the problem, check the printer’s connection to your network by printing a network configuration report from the printer’s control panel. For persistent issues, consider assigning a static IP address to your printer, as fluctuating IP addresses can cause the printer to show as offline. Regularly updating your Windows 11 and Brother printer firmware can also help prevent similar issues in the future.

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